Here’s a few things you should know about us:
Sustainable – Nashville Brighthouse is passionate about creating a healthier home and planet. Our goal is to operate with environmentally friendly and health-conscience standards. Have allergies or asthma? Our cleaning process is perfect for you and those who really get the urgency of taking care of this planet that we call home. We’ve implemented many green initiatives and are constantly searching for more ways to become a more sustainable organization.
Amenities and Services – to put it simply, we do more! Our cleaning programs are formatted to provide plenty of time to go far beyond the quick wipe-down and really provide a cleaner, healthier home environment. From floors to ceiling, we get it all.
Our Crew – Anyone who enters your home will be insured, uniformed, elegant, and well equipped. Cleaning employees and contractors undergo local and national background checks as well as our thorough Luxury Green Cleaning Certification Program.
Communication – At Brighthouse, we believe communication is crucial to delivering a consistently excellent service to our clients. We maintain a special document with information specifically about your home; including your cleaning preferences, dislikes, access information, special notes, and information about your pets. Your secure login will allow you to view your permanent house notes, make revisions, provide feedback and direction, or leave a one-time note for an upcoming scheduled house cleaning. We also leave feedback cards on your counter after each visit, send appointment reminders via email, and we are always available via phone.
Accountability – One of our Quality Managers will periodically inspect your home near the conclusion of our cleaning to make sure we are consistently meeting both your expectations and ours! If you’re around, they’ll make sure we really understand your specific vision and goals for a perfectly maintained home.
Experience – As a former Estate General Manager, our owner upholds the very highest standards of service having previously managed over seventy million dollars worth of high-end property. We understand great service, and provide it with the utmost integrity.